Return Policy + Shipping

If you changed your mind or the products are not quite as you expected, we’re sorry to hear that! You can return your ordered items up to 30 days after receipt. Within 30 days after we have received the returned product or that you have sent us a shipping confirmation, we will refund the full order amount including shipping costs to your account in the event of a full cancellation. If you cancel only part of the order, we will refund the requested products excluding shipping costs. The costs for return to our warehouse are for your own account.

Reason for return

  • Ordered too many items?
  • Chose the wrong size?
  • Not satisfied with the product?

Please send an email to and we will be happy to help you choose a suitable alternative.

  • A problem with the product?

If the product was damaged when it arrived or got damaged during normal use, please send pictures of the product to first and we will send you the necessary documents.

How to return your product

Package the item(s) as safely as possible (if possible in its original packaging).

 Please return your parcel to:

Jet Set GO
535 Eighth Avenue 2101
NY, NY 10018
United States of America